SAP Business One 9.2, Patch Level Enhancements and New Features

Published on 19th June, 2017 in SAP Business One by Andrea Vermurlen

SAP makes minor releases to SAP Business One periodically while in a current major release in order to resolve issues or provide new enhancements.  There are a number of enhancements in the patch level releases for SAP Business One 9.2.  Enhanced sales functionality, a chat feature and more are a few of the new features, and we’ll cover them here.

If you are current on SAP maintenance for your SAP Business One, you are eligible to take advantage of major and minor releases of the software.  Especially if you are already on SAP Business One 9.2, the patches are relatively easy to take. 

If you are on an earlier version than 9.2, talk to your SAP partner about upgrading.  Even if everything is working fine for you now, it helps to be prepared in the event something goes wrong.  With older versions of SAP, if there is a software problem, SAP will tell us to upgrade you because they do not issue fixes to older versions of the software.  It is a good idea to do upgrades on a regular basis because we are finding it much more difficult and time consuming to perform upgrades over several major releases.  It is much easier and less risky to upgrade if you are only 1 or 2 versions behind the current release.

Make the most of your SAP maintenance, and take advantage of new features while you keep your software current.

SAP Business One 9.2, Patch Level 4 Enhancements

Recommendations Tab to a Sales Order

Available in SAP Business One 9.2, version for SAP HANA PL04 is a new tab available from any Sales Order or Quotation screen, it’s called Sales Recommendation.  Now, you can drive sales growth by expanding the customer footprint through insights provided on the recommendation tab.

Recommendations for This Customer area:  Suggestions of products are provided, which are generated from the buying history of the given customer.  If they’ve bought specific items before, you’ll see them listed here.

Customers Who Bought This Item Also Bought area:  Here, you’ll see recommendations of products based on the current item in the sales order or quote.  It examines the purchase history of similar customers and provides suggested items.

Easily add items from either the recommendation or also bought areas to the quote or order by pressing the “Add” button.

SAP Business One Customer 360 Display full image

Customer 360 Degree View

Available in SAP Business One 9.2, version for SAP HANA PL04 within the Pervasive Analytics is a dashboard with a series of key facts and figures for sales, logistics and receivables by customer. 

For a given customer the snapshot shows address and contact person details.  Within sales you can see total sales, gross profit, number of open sales quotes and orders and the top 5 best selling items to the customer.

Access it through Business Partner Master Data > You Can Also button.

Watch the YouTube Video of SAP Business One 9.2 Patch Level 04 Highlights

SAP Business One 9.2, Patch Level 6 Enhancements

Live Collaboration Function

As of SAP Business One 9.2 PL06, and SAP Business One 9.2 PL06, version for SAP HANA, there is a new feature called live collaboration.  Similar to Skype and other chat programs, users can communicate without having to leave their desk for faster handling of business operations.

SAP B1 Chat Feature Display full image

It also includes drill down links to SAP Business One business objects like marketing documents (sales quotes, sales orders, purchase orders) or directly to Business Partner or Item Master data records.
In Patch Level 8 additional enhancements were made.  When you are included in a new conversation, and the conversation window is not open a red dot in the conversation icon will show.  Also, more documents are available to select within a conversation window. 

The following document types can be sent through "Share Data"
Sales Quotations
A/R Down Payment
A/R Invoices
A/R Correction Invoices
Purchase Request
Purchase Quotation
A/P Down Payment
A/P Invoices
A/P Correction Invoices
A/P Credit Memos
Incoming Payments
Outgoing Payments
Checks for Payment
Journal Entries
Goods Issue
Goods Receipt
Inventory Transfer Request
Inventory Transfers
Production Orders
Pick and Pack
Outgoing Excise Invoice
Inventory Counting
Inventory Posting
Inventory Opening Balances

Watch the YouTube video on SAP Business One 9.2 Patch Level 06 highlights.

For the full notes on all SAP patches and releases, contact your SAP partner or Aether Consulting.  Aether Consulting is a value added reseller of SAP Business One based in Michigan.  We sell, install, implement, train and support on SAP Business One.  Review the capabilities of SAP Business One, or watch our videos.

Andrea Vermurlen, Marketing & Sales, Aether Consulting

Andrea handles marketing and sales for Aether Consulting.